Amazon uses a variety of different metrics to assess a seller’s performance. One such metric evaluates the percentage of items that are returned. Amazon holds sellers responsible for all wrong or unwanted item returns – even if it is the customer’s fault! Sellers must be vigilant and proactive. Amazon Suspension Lawyer encourages its clients to provide high resolution photographs and accurate item descriptions on all product listings. Amazon Suspension Lawyer also encourages its clients to refrain from selling returned items with damaged packaging. This will avoid unwanted, frustrating and potentially destructive buyer complaints.
Amazon Suspension Lawyer can help devise a Plan of Action that sellers can should provide directly to Amazon. This Plan of Action describes detailed steps that the seller will take to fix mistakes with its product listings and how the seller will avoid making the same mistakes in the future.
